TERMS & CONDITIONS

Last Updated: October 29, 2026

OVERVIEW

This website is operated under the Porchivy brand and is available at https://porchivy.com. Throughout the site, the terms “we,” “us,” and “our” refer to Porchivy.

Porchivy provides this website, including all information, tools, products, and services available through it, subject to your acceptance of the terms, conditions, policies, and notices stated here.

By visiting our website, browsing our products, or making a purchase, you agree to be bound by these Terms of Service (“Terms”), together with any additional terms and policies referenced here or made available through links on our website.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you should not access our website or use our services.

Any new features, tools, or services added to our store will also be subject to these Terms. We may update, modify, or replace any part of these Terms by posting a revised version on our website. Your continued use of our website after revised Terms are posted constitutes acceptance of the changes to the extent permitted by applicable law.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction of residence, or that you have the necessary legal authority and consent required to permit any minor dependents to use this website.

You may not use our products or services for any unlawful or unauthorized purpose. You must comply with all applicable laws and regulations when using our website, including laws relating to intellectual property.

You must not transmit viruses, malware, worms, or any other code intended to damage, disrupt, or interfere with our website, services, or other systems.

Any violation of these Terms may result in suspension or termination of your access to our services, subject to applicable law.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service, restrict access, or decline transactions where reasonably necessary, including for security, fraud prevention, legal compliance, or violations of these Terms.

You understand that content you submit, excluding payment card information, may be transferred across networks and adapted to meet technical requirements of connecting networks or devices.

Payment information is handled by the payment providers available at checkout and is protected in transit using the security measures they implement.

You may not reproduce, duplicate, copy, sell, resell, or commercially exploit any portion of our website, services, or access to our services without our prior written permission, except where permitted by applicable law.

Headings in these Terms are provided for convenience and do not affect their interpretation.

SECTION 3 — ACCURACY OF INFORMATION

We make reasonable efforts to ensure that information on our website is accurate and current. However, product descriptions, prices, availability, promotions, and other content may occasionally contain errors or omissions.

Information on this website is provided for general informational purposes and should not be treated as the sole basis for decisions where more authoritative or current information is available.

Our website may contain historical information that is provided for reference and may no longer be current.

We reserve the right to correct errors and update website content when necessary. Nothing in this section limits any rights you may have under applicable consumer protection laws.

SECTION 4 — MODIFICATIONS TO SERVICES AND PRICES

Product prices, promotions, and availability may change without prior notice, subject to applicable law.

We reserve the right to modify, suspend, or discontinue any part of our website or services when necessary.

We will not be liable for modifications, price changes, suspensions, or discontinuations to the extent permitted by applicable law.

SECTION 5 — PRODUCTS AND SERVICES

Certain products may be available exclusively through our online store. Product quantities may be limited, and returns or exchanges are governed by our applicable Returns & Refund Policy.

We make reasonable efforts to display product images, colors, features, and descriptions as accurately as possible. However, the appearance of colors may vary depending on your device, monitor settings, or display conditions.

We reserve the right to limit product sales or quantities, restrict availability in certain regions, or discontinue products where appropriate and permitted by law.

Product descriptions, prices, and availability may be updated from time to time.

We do not guarantee that every product or service will meet every individual's subjective expectations. This does not affect any applicable statutory rights, including rights relating to defective or incorrectly described products.

SECTION 6 — ORDERS AND ACCOUNT INFORMATION

We reserve the right to review, refuse, limit, or cancel orders when reasonably necessary, including in cases involving suspected fraud, unauthorized transactions, pricing errors, or unusual purchasing activity.

Restrictions may apply to orders placed through the same customer account, payment method, billing address, or shipping address.

If we change or cancel an order, we may attempt to notify you using the contact information provided at checkout.

We reserve the right to restrict orders that appear to be placed for unauthorized resale or distribution, subject to applicable law.

You agree to provide accurate, complete, and current billing, shipping, and contact information when placing an order. You are responsible for updating your information when necessary so we can process your order and contact you.

For information about order cancellations, returns, and refunds, please review our applicable store policies.

SECTION 7 — OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools or services that we do not own, operate, or control.

These tools may be provided on an “as is” and “as available” basis by their respective providers, subject to the terms and conditions of those providers.

Your use of optional third-party tools is at your own discretion. You should review the applicable terms and privacy policies before using them.

We are not responsible for third-party tools beyond the responsibilities imposed on us by applicable law.

Any new features or services introduced through our website will also be subject to these Terms and any additional terms that apply.

SECTION 8 — THIRD-PARTY LINKS

Our website may contain links to third-party websites, products, or services.

These third parties operate independently from Porchivy, and we do not control their content, policies, products, or practices.

We are not responsible for the accuracy, availability, or conduct of third-party websites or services, except where applicable law provides otherwise.

Before engaging in a transaction with a third party, please review its terms, privacy policy, and other applicable conditions.

Questions, complaints, or claims concerning third-party products or services should generally be directed to the relevant provider.

SECTION 9 — USER COMMENTS AND SUBMISSIONS

If you submit reviews, feedback, suggestions, ideas, or other materials to us, you confirm that you have the right to submit that content and that it does not violate any applicable law or third-party rights.

Subject to applicable law and any separate agreement with you, you grant us a non-exclusive, worldwide, royalty-free right to use, reproduce, adapt, publish, and display content you voluntarily submit for purposes related to operating, improving, and promoting our business.

We are not obligated to keep unsolicited submissions confidential, compensate you for them, or respond to them, except where otherwise agreed or required by law.

We may review, moderate, or remove submitted content that we reasonably believe is unlawful, abusive, misleading, offensive, infringes intellectual property rights, or violates these Terms.

You must not submit content that is fraudulent, defamatory, unlawful, misleading, or harmful, or that contains malicious software.

You must not impersonate another person or misrepresent the origin of your submissions.

You remain responsible for the content you submit. Nothing in this section removes any rights you may have under applicable privacy or consumer protection laws.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, and disclose personal information when you visit or make purchases through Porchivy.com.

SECTION 11 — ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct errors, update information, and cancel or adjust affected orders where appropriate and permitted by applicable law.

If an order is affected by a material pricing or listing error, we may contact you to explain the issue and discuss the appropriate next steps.

We are not obligated to update every item of information on our website unless required by law.

SECTION 12 — PROHIBITED USES

You may not use our website or its content:

1. For any unlawful purpose or to encourage others to engage in unlawful activities.

2. To violate applicable laws or regulations.

3. To infringe our intellectual property rights or the rights of others.

4. To harass, threaten, abuse, defame, discriminate against, or harm others.

5. To submit false, misleading, or fraudulent information.

6. To upload or transmit viruses, malware, or other harmful code.

7. To collect, misuse, or unlawfully track the personal information of others.

8. To send spam, conduct phishing activities, or engage in unauthorized scraping or data collection.

9. To interfere with, bypass, or compromise the security of our website or related systems.

10. To use our services for any other purpose that is unlawful or prohibited by these Terms.

We may restrict or terminate access to our services for violations of this section, subject to applicable law.

SECTION 13 — DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We strive to provide a reliable and secure shopping experience, but we do not guarantee that our website or services will always be uninterrupted, timely, secure, or error-free.

To the extent permitted by applicable law, our website and services are provided on an “as is” and “as available” basis, subject to any express warranties we provide and any warranties or rights that cannot lawfully be excluded.

To the fullest extent permitted by applicable law, Porchivy and its relevant service providers shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.

This limitation may include loss of profits, revenue, data, or business opportunities, to the extent such losses may lawfully be excluded.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law. Nothing in this section limits statutory consumer rights that cannot be waived.

SECTION 14 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Porchivy and the relevant parties involved in operating our website from third-party claims, liabilities, losses, and reasonable expenses arising directly from your unlawful conduct, your violation of these Terms, or your infringement of another person's rights.

This obligation does not apply to the extent a claim results from our own unlawful conduct or other circumstances for which liability cannot legally be excluded.

SECTION 15 — SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law or severed where necessary.

The remaining provisions will continue in effect to the extent they remain valid and enforceable.

SECTION 16 — TERMINATION

These Terms remain effective unless terminated by you or us in accordance with their provisions and applicable law.

You may stop using our website at any time.

We may suspend or terminate your access to our website or services if we reasonably believe that you have materially violated these Terms, engaged in fraudulent or unlawful activity, or created a security risk, subject to applicable law.

Termination does not eliminate payment obligations or other rights and responsibilities that arose before termination.

Any provisions that by their nature should continue after termination will remain effective to the extent permitted by law.

SECTION 17 — ENTIRE AGREEMENT

These Terms, together with the policies and notices referenced here, govern your use of Porchivy.com and the services we provide.

They supersede prior agreements or communications concerning the same subject matter, except where a separate written agreement or applicable law provides otherwise.

Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.

Nothing in this section limits rights that cannot legally be waived.

SECTION 18 — GOVERNING LAW

These Terms of Service and any separate agreements through which we provide services shall be governed by and interpreted in accordance with the laws of Hong Kong, except to the extent that mandatory laws applicable to you provide otherwise.

Nothing in this section limits any consumer rights or protections that cannot lawfully be excluded or restricted.

SECTION 19 — CHANGES TO THESE TERMS

You can review the most current version of these Terms at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting revisions on our website.

The “Last Updated” date at the beginning of this page indicates when these Terms were most recently revised.

Where required by applicable law, we will provide notice of material changes or obtain consent before applying them.

Your continued use of our website after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

SECTION 20 — CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us.

Brand: Porchivy

Website: https://porchivy.com

Email: Porchivy@help-contactus.com

Our customer support team typically responds within 24–48 hours.

Thank you for choosing Porchivy.

Porchivy — Make Every Corner Feel Like Home.